Last updated: July, 2022
Popin does not intend to create account for users who are under the age of 16 or statutory age of majority as required by the laws of the country of your domicile or those who are under 18 years old when using our live streaming services. So please do not use Popin and Popin Services if you are under such age requirement.
Capitalized terms, if not defined here in, shall have the meaning assigned to them in the Terms and Conditions.
HOW WE COLLECT YOUR INFORMATION
In order to provide Popin Services, and improve the user experience and security of Popin Services, we will collect, record, store, adapt, use, share or otherwise process your personal information, when you register a Popin account and use Popin Services.
We collect your personal information on the following grounds:
i. We need to process such information to deliver contractual services to you.
ii. You consent to provide us when you create an account and use Popin Services.
iii. We collect when we believe it is for our legitimate interests in order to provide you better experiences with Popin Services.
Information Needed for Contractual Services
Information You Consent to Provide
You consent to provide some or all of the following personal information when you create an account on the App or use Popin Services, such as uploading contents on the App or contact us for technical support:
Information We Collect for Legitimate Interests
We may collect some or all of the following Personal Information about you when you use Popin Services for legitimate interests:
We may also collect, use and share your information to produce and share aggregated insights that do not identify you. Aggregated data may be derived from your Personal Information but is not considered Personal Information as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature, to generate statistics about our users, or to calculate ad impressions served or clicked on.
We do not collect special categories of Personal Information about you (this includes details about your race or ethnicity, religious or philosophical beliefs, political opinions, trade union membership, information about your health and genetic and biometric data).
HOW WE USE YOUR INFORMATION
We use the information we collect about you for the following purposes:
HOW WE SHARE YOUR INFORMATION
We may share your information with certain authorized third parties to assist in the improvement and optimization of Popin Services, in order to prevent illegal uses, increase user numbers, development, engineering and analysis of information or for our internal business purposes, including but not limited to:
Except for the above, we will not disclose or share with any third party your personal information, unless under the following circumstances:
Pursuant to the applicable laws and regulations of the jurisdiction whereyou reside, you may have some or all of the following rights:
HOW WE TRANSFER YOUR INFORMATION
HOW LONG WE KEEP YOUR INFORMATION
We use the following criteria to determine the period for which we will keep your information:
We retain your information for as long as it is necessary to provide you with Popin Services so that we can fulfil our contractual obligations and rights in relation to the information involved, or for other legitimate purpose such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs vary for different type of information, the context of our interactions with you or your use of Popin Services result indifferent retention periods for different type of information. Where we do not need your information in order to provide Popin Services to you, we retain it only for so long as we have a reasonable business purpose in keeping such data.
HOW TO MANAGE YOUR INFORMATION
The privacy settings allow you to control whether or not to share certain information and whether you wish to entertain certain functions.
You may download and save the short videos or sound tracks you have sharedthrough Popin Services. If you need to download the short videos or soundtracks you uploaded on a massive basis (more than 100 files), you may email usfor help.
You may also delete your account. To delete your account, you may use the“Delete Account” function available at Setting or email us indicating inEnglish that you would like to delete your account, after which you will receiveinstructions from us. You will need to follow our instructions in order todelete your account. Once your account is deleted, you will not be able torestore your account and all your historical data on Popin Services will bedeleted after certain period of time (usually within 24 months), expect forcertain behavioral data which will be anonymized for statistical research.
Note that certain third parties may retain copies of your information even after your Popin account has been deleted.
SECURITY OF YOUR INFORMATION
We take appropriate administrative, technical and physical security measures to safeguard your personal information from unauthorized access and disclosure. For example, only authorized employees are permitted to access personal information, and they may do so only for permitted business functions. In addition, we use encryption in the transmission of certain your personal information between your system and ours, and we use firewalls to help prevent unauthorized persons from gaining access to your personal information. Please be advised, however, that we cannot fully eliminate security risks associated with the storage and transmission of your personal information. You should use caution whenever submitting information through Popin Services and take special care in deciding which information you provide us with.
You are responsible for maintaining the secrecy of your password and account information at all times.
Popin Services is not directed to children, and if you are under the age of 16or statutory age of majority as required by the laws of the country of your domicile or under 18 if you use our live streaming services, you may not create Popin account or use Popin Services. We have zero tolerance to any form of child abuse or exploitation. Your data (including private messages) may be shared with legal agencies if we in our good faith believe that you have engaged in child abuse, or if we are requested to do so by relevant legal agencies.
Popin has Grievance Officer to address your concerns regarding data safety, privacy, and the platform usage concerns. We will resolve the issues raised by you within 15 (fifteen) days from receiving them. You may contact Mr. Vijith KK, Grievance Officer at email@example.com.
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